POSITION SUMMARY
As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You’ll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.
KEY RESPONSIBILITIES
• Negotiate rates with carriers to maximize profit.
• Source, secure, and schedule carriers to pick up and deliver freight on time.
• Dispatch drivers and provide accurate load details, directions, and requirements.
• Manage carrier issues, resolve problems, and handle accessorials or discrepancies.
• Maintain strong working relationships with carriers, customers, and internal teams.
• Prospect new carriers and grow SOAR Transportation’s carrier base daily.
• Track and document available equipment, preferred lanes, and carrier capabilities.
• Review carrier credentials to ensure compliance with company standards.
• Send rate confirmations and verify receipt.
• Communicate capacity needs and opportunities to sales and business development.
• Support new team members and contribute to process improvements.
• Ensure all booked loads are fully covered before end of day.
• Maintain company, employee and customers confidentiality
• Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
• Ability to work on any SOAR Transportation site or SOAR Transportation customer location site while performing the essential functions of this position.
• Act as a fiduciary of SOAR Transportation.
• Through words and actions support SOAR Transportations mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
• Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
• Perform other duties as assigned.
QUALIFICATIONS
• High school diploma required; some college preferred.
• 1–2 years in sales, customer service, or carrier sales/brokerage preferred.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with specialized transportation or hazmat (preferred).
• Proficient with computer systems and quick to learn new tools.
• Driven, competitive, and committed to continuous improvement.
• Effective multitasker with sound decision-making abilities.
KPI’s – these metrics will be fluid as market conditions move
• Total Calls: 80 calls per day
• Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)
• Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve
• Bookings: 10 bookings per day
• Carriers Added: 20 new carriers per day
• BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)
PERFORMANCE MEASUREMENT
• Ability to manage execution of load plans effectively.
• Ability to manage customer account set up as well as the operational aspects of the business.
• Ability to communicate customer requirements and service parameters internally.
• Ability to maintain and increase customer volumes and margins.
• Ability to identify customer transportation needs and effectively sell transportation solutions.
• Ability to identify profitable opportunities.
• Ability to maintain positive relationships with customers and other employees.
...Job Description and Duties The Policy Analyst, under the direction of the Supervisor I in the Behavioral Health and State Workforce Policy Unit, performs analytical, technical, and coordination duties in the development and implementation of broad behavioral health...
...Bright Vision Technologies is seeking an experienced Senior Blockchain Engineer to join our growing engineering team and build secure... ...petitions for this position. Responsibilities Design, develop, and deploy secure smart contracts using Solidity. Build scalable...
...Maintain accurate records of all maintenance and repair work performed.* Collaborate with team members to troubleshoot complex mechanical issues.* Operate forklifts as needed for moving parts and equipment within the shop.* Attend training classes and keep abreast...
...Johnson & Johnson seeks a Software Test Engineering Co-op student in Danvers to develop and execute automated test scripts for medical... ...and problem-solving skills with excellent communication abilities Permanent U.S. work authorization; no visa sponsorship required...
...providing fast, friendly, and accurate services to customers? Do you thrive in a team environment? Become an overnight crew member at Shell The primary responsibility of a Shell Crew Member is to provide a Clean, Friendly, and In-Stock experience for every customer. As...