Field Service Engineer 2 Job at GE HealthCare, Michigan

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  • GE HealthCare
  • Michigan

Job Description

GE HealthCare seeks a Field Service Engineer 2 to provide preventative maintenance, troubleshooting, and installation support for MR equipment across Michigan healthcare facilities. The role emphasizes independent problem-solving, customer relationship management, and compliance with service protocols.

Responsibilities

  • Perform preventative maintenance and service repairs on medical imaging equipment in healthcare settings
  • Lead equipment installations, validations, and troubleshooting of moderate to complex issues independently
  • Manage customer communications, escalations, and issue resolution from identification through closure
  • Document all work performed daily and maintain compliance with regulatory requirements and hospital protocols
  • Collaborate with sales and support teams to identify value-added services and revenue opportunities

Requirements

  • Associate degree in related field plus 4 years electronic equipment service experience, or high school diploma/GED plus 6 years relevant experience
  • Technical expertise in MR troubleshooting, repair, and installation
  • Valid driver's license
  • Proficiency with web applications and Microsoft Office products
  • Legal authorization to work in the United States; no visa sponsorship available
  • Ability to work rotating on-call schedule including evenings and weekends
  • Physical capability to lift up to 35 lbs and perform bending, climbing, and extended standing

Job Tags

Work at office, Afternoon shift

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