Job Description

Job Title: Organizational Change Management (OCM) Analyst IT

Duration: 6+ Months contract

Location: Houston, TX

Work Model: Hybrid (4 days / 1 day)- Onsite 4 days a week-no remote- no exceptions

Job Summary:

• The client's IT Department is seeking an experienced Organizational Change Management (OCM) Analyst to support strategic and tactical change initiatives across the IT organization.
• The OCM Analyst will develop and execute change management strategies that help employees and stakeholders successfully adopt new technologies, processes, tools, and ways of working.
• This position will support major IT initiatives, agility transformation, operational improvements, and continuous improvement programs within a complex, matrixed organization. The successful candidate must be comfortable working independently, managing multiple initiatives, and engaging stakeholders at all organizational levels.
• The role requires hands-on experience across the complete change management lifecycle, including stakeholder analysis, leadership alignment, change impact assessment, communications, training, readiness, adoption, and change measurement.

K ey Responsibilities:

• Develop and execute end-to-end organizational change management strategies and plans for IT projects and operational initiatives.
• Conduct stakeholder assessments and identify impacted business groups, leaders, employees, and project teams.
• Build stakeholder engagement plans and establish leadership alignment around project objectives and expected outcomes.
• Perform change impact assessments to identify changes to roles, processes, systems, behaviors, and ways of working.
• Develop and execute communication and engagement plans for different stakeholder groups.
• Create professional change communications, presentations, leadership updates, FAQs, newsletters, talking points, and other supporting materials.
• Conduct training needs assessments and support the design, development, coordination, and delivery of training materials.
• Evaluate organizational readiness and identify adoption risks, resistance points, and mitigation actions.
• Define and track change management success measures, including awareness, readiness, participation, adoption, and effectiveness.
• Partner with project managers, business leaders, technology teams, communications teams, training teams, and other stakeholders.
• Manage OCM activities across multiple projects while maintaining schedules, deliverables, risks, dependencies, and status reporting.
• Apply change management and Agile principles to support evolving project priorities and effectively manage scope.
• Promote a culture of agility, adaptability, continuous learning, and employee empowerment.
• Perform all work with a high degree of quality, accuracy, efficiency, and professionalism.

Education:

• Bachelor's degree in Organizational Development, Information Technology, Business Management, Communications, Human Resources, or a related field.

Experience:

• Up to eight years of relevant organizational change management experience, including at least two to three years supporting IT initiatives.
• Experience supporting or leading large-scale technology adoption and organizational change across multiple teams or departments.
• Experience working in large, complex, and matrixed organizations.
• Demonstrated experience across the full change management lifecycle, including:
• Stakeholder analysis
• Leadership alignment
• Change impact assessment
• Communication and engagement planning
• Training needs assessment and development
• Organizational readiness
• Resistance and risk management
• Adoption measurement and sustainment
• Strong knowledge of established change management methodologies, principles, and tools.
• Excellent written, verbal, presentation, facilitation, and interpersonal communication skills.
• Ability to influence and engage stakeholders at all levels, including senior leadership.
• Strong project management, organizational, analytical, and problem-solving skills.
• Ability to independently manage individual assignments and a portfolio of change initiatives.
• Strong proficiency in Microsoft PowerPoint, Excel, and Word.
• Ability to develop professional presentations, written communications, spreadsheets, reports, and project documentation.
• Ability to assess change-related risks and develop appropriate mitigation strategies.
• Ability to work effectively in Agile and rapidly changing environments.

Preferred Qualifications:

• Master's degree in a relevant field.
• Change management certification, such as Prosci.
• Experience with ADKAR or another recognized change management framework.
• Training development experience using ADDIE, SAM, or similar methodologies.
• PMP, Agile, Scrum, or related project management certification.
• Previous experience supporting change initiatives within a utility, energy, or regulated industry.
• Experience with enterprise technology implementations, digital transformation, or IT operating-model changes.

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